Real-Time Order Status — Alerts, Communication About Delays

Real-Time Order Status — Alerts,
Communication About Delays

Ekyam's retail management system empowers store associates with access to shoppers’ purchase histories and wishlists. This feature enables personalized recommendations, efficient customer service, and targeted upselling. By understanding shopper preferences, associates can enhance the shopping experience, drive sales, and foster customer loyalty, all while maintaining privacy and data security.

Key Features :

Instant Stockout Alerts:

Receive immediate notifications when inventory levels fall below a critical threshold, allowing for prompt action to prevent stockouts.

Real-Time Inventory Tracking :

Continuously monitor stock levels in real-time, ensuring up-to-date information for quick and accurate decision-making.

Automated Alert System :

Automatically send stockout alerts to designated team members via email or SMS, ensuring timely responses.

Customizable Alert Settings :

Set and adjust alert thresholds based on specific product needs, sales velocity, and business requirements.

Advantages:

Proactive Inventory Management:

Prevent stockouts by acting on alerts before inventory levels become critical, ensuring products are always available.

Enhanced Inventory Control:

Maintain optimal stock levels, reducing the risk of both stockouts and excess inventory.

Increased Customer Satisfaction :

Ensure product availability, improving the customer shopping experience and loyalty.

Cost Savings :

Avoid the costs associated with emergency restocking and expedited shipping by managing inventory proactively.

Operational Efficiency :

Streamlined Processes:

Reduce manual monitoring efforts with automated stockout alerts, freeing up resources for other important tasks.

Faster Reordering :

Trigger prompt reordering processes based on instant alerts, ensuring stock levels are replenished efficiently.

Improved Coordination :

Enhance communication and coordination among team members with real-time alerts and notifications.

Customer Experience :

Reliable Product Availability :

Ensure customers always find the products they need, enhancing their shopping experience and trust in your brand.

Quick Response to Demand :

Adapt quickly to changes in demand with real-time inventory data, preventing delays and stockouts.

Better Service :

Provide a consistent and reliable shopping experience by maintaining adequate stock levels at all times.

Reserve a time for a call. Have any questions or are interested in a demo?